Privacy Policy

Last Updated: March 2026

 

Objective, Scope and Applicability

Secret Tattva (“Company”, “we”, “our”, “us”) respects your privacy and is committed to protecting the personal information of individuals who interact with our website and services.

This Privacy Policy (“Policy”) describes how we collect, use, disclose, store, and protect personal information obtained from users who access or interact with our website, mobile interfaces, or other digital platforms operated by Secret Tattva (collectively referred to as the “Platform”).

This Policy applies to individuals who:

• Browse or use our website
• Purchase products from Secret Tattva
• Submit personal information through our Platform
• Interact with our customer support
• Participate in promotions, surveys, or marketing activities

These individuals are collectively referred to as “Customers”, “you”, or “your”.

By accessing or using our Platform and providing your information, you consent to the collection, use, storage, and disclosure of your information in accordance with this Privacy Policy.

If you do not agree with the practices described in this Policy, you should discontinue using our Platform.

 

Compliance with Applicable Laws

Our privacy practices comply with applicable laws including:

• Digital Personal Data Protection Act, 2023 (India)
• Information Technology Act, 2000
• Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
• Consumer Protection Act, 2019
• Consumer Protection (E-Commerce) Rules, 2020
• General Data Protection Regulation (GDPR)

 

How We Collect Your Personal Information

 

1. Information Provided by You

We collect personal information when you voluntarily provide it, such as when you:

• Create an account
• Place an order
• Subscribe to newsletters
• Participate in surveys or promotions
• Contact customer support
• Submit feedback or reviews

Information may include:

• Name
• Email address
• Phone number
• Shipping and billing address
• Payment details
• Preferences or feedback

 

2. Automatic Information Collection

When you interact with our Platform we may automatically collect:

• IP address
• Browser type
• Device information
• Browsing activity
• Cookies and analytics data
• Location information (if enabled)

 

3. Information from Third Parties

We may receive information from trusted third parties such as:

• Payment processors
• Delivery partners
• Analytics providers
• Marketing partners
• Social media platforms

 

Purpose of Collecting Personal Information

• Processing and fulfilling orders
• Delivering purchased products
• Managing customer accounts
• Providing customer support
• Sending order confirmations and updates
• Improving our products and services
• Preventing fraud and unauthorized transactions
• Conducting internal analytics
• Sending marketing communications (where permitted)
• Complying with legal obligations

 

Data Security

• Secure servers
• SSL encryption
• Access control systems
• Data protection policies
• Security monitoring

While we take reasonable precautions, no method of transmission over the Internet is completely secure.

 

Your Privacy Rights

• Access personal data we hold about you
• Request correction of inaccurate information
• Request deletion of personal data
• Withdraw consent for marketing communications
• Object to certain data processing

 

Policy Updates

Secret Tattva may update this Privacy Policy periodically to reflect legal or operational changes. Updates will be posted on this page with the revised “Last Updated” date.

 

Contact & Grievance Officer

 

Secret Tattva
Email: secrettattva@gmail.com

 

Grievance Officer
Secret Tattva Privacy Team

 

Complaints will be addressed within a reasonable time in accordance with applicable laws.